For support and/or product related questions, we have helpful articles in our Help Support Center to help address frequently asked questions. If you have a technical issue or question that you cannot solve, please submit a support ticket and a member of our support team will respond within 24 hours. For strategic related questions on how to promote your Udemy For Business account, please contact our Customer Success team at firstname.lastname@example.org.
The best and quickest way for your end users to get assistance with technical issues is to file a ticket with Customer Support. A member of our support team can help them troubleshoot since it may be an issue specific to their individual set-up (browser, cache, etc.).