This article will guide you through joining and signing in to your Udemy for Business account for the first time. If you are seeking steps on how to troubleshoot login issues after you've joined, click here.
You may receive instructions from your account administrator on how to join and sign in to your Udemy for Business account. Please note that access to your Udemy for Business account can only be granted by the account’s administrator(s).
Important: if you currently have a Udemy.com account using your company email address, please update your Udemy.com account to a personal email address (i.e., gmail.com, hotmail.com), prior to joining a Udemy for Business account.
Accepting an invitation to join Udemy for Business
You will receive an email invitation with instructions on how to log in to your company’s Udemy for Business account. There will be a specific, custom URL (i.e., {yourcompany}.udemy.com) for your organization that you’ll use to get access to your account.
Once you open the email, click the ‘Start Learning’ button and follow the prompts to set up your account. We recommend doing so from an Incognito or private browsing window to avoid any issues from your browser’s stored cache or extensions.
Please note that if you are granted access to your company's account via invitation, your browser needs to be configured to send the HTTP Referer header.
Remember to check your spam or junk folder
If you are having trouble locating the invitation email in your inbox, be sure to check your spam or junk folder. The invitation is sent from no-reply@e.udemymail.com with the subject line “You’re invited to start learning on {yourcompany}.udemy.com.”
Signing in with single sign-on (SSO)
If your company has enabled single sign-on (SSO) you can access your Udemy for Business account via your SSO provider (e.g. Okta, OneLogin, etc) or the custom URL (i.e., {yourcompany}.udemy.com) for the account. If you run into any errors when authenticating via SSO, please check with your organization’s IT department to ensure they have provisioned you access to Udemy for Business.
Additional assistance
If you continue having any difficulties joining or signing in to your Udemy for Business account, click here to contact our support team.