To add users, navigate to the Manage tab at the top right of your account and click on Manage Users from the dropdown menu. You can add users in two ways:
- Click the red Invite New Users button to invite people one by one.
- Bulk import users via a CSV import
Invited users will receive an invitation via email to join Udemy for Business. The subject line of the email will include your company's Udemy for Business account name; for example, Invitation to Company's Account. The invitation email will be sent from e.udemymail.com, but the email address of the admin who sent the invite will also be shown before that address. For example, email@example.com via e.udemymail.com.
After inviting users to your account, an invitation email will automatically be sent to those users. The email will link users to your Udemy for Business account, where they’ll enter their name and email, create a password, log in for the first time, and start learning.
If the user does not respond to the invitation email within 48 hours, the system will automatically send an invitation reminder to them.
On the pending invitations page the name of the inviter will appear under the user's name, if they sent individual invitations out or if they uploaded the user's email address in bulk through the CSV import. If you sent the invitation to the user it will read "Invited by me".
Please note: Internet Explorer does not allow copying and pasting from Excel into field 1 of the inviting users tool. Users will need to use Chrome or another browser.
If you have Single Sign On (SSO), you do not need to invite users one by one, nor do you need to import them through a CSV file.
If your company's firewalls are generally restrictive (certain commonly used sites are blocked), you will need to white-list the following emails from Udemy to ensure operation of the password reset function:
- a) udemy.com
- b) email.udemy.com
- c) e.udemymail.com