To add users, navigate to the Manage tab at the top right of your account and click on Manage Users from the dropdown menu. You can add users in two ways:
- Click the green Invite New Users button to invite people one by one.
- Bulk import users via a CSV import
Invited users will receive an invitation via email to join Udemy for Business. The subject line of the email will include your company's Udemy for Business account name; for example, Invitation to Company's Account. The invitation email will be sent from e.udemymail.com, but the email address of the admin who sent the invite will also be shown before that address. For example, firstname.lastname@example.org via e.udemymail.com.
After inviting users to your account, an invitation email will automatically be sent to those users. The email will link users to your Udemy for Business account, where they’ll enter their name and email, create a password, log in for the first time, and start learning.
Please note: Internet Explorer does not allow copying and pasting from Excel into field 1 of the inviting users tool. Users will need to use Chrome or another browser.
If you have Single Sign On (SSO), you do not need to invite users one by one, nor do you need to import them through a CSV file.
White-Listing E-mails & IP Addresses
If your company's firewalls are generally restrictive (certain commonly used sites are blocked), please complete the following items in order to ensure you can receive emails.
1. White-list the following emails from Udemy to ensure operation of the password reset function:
- a) udemy.com
- b) email.udemy.com
- c) e.udemymail.com
2. Give permission to the following Server IP addresses to ensure operation of the password reset function:
- a) 22.214.171.124
- b) 126.96.36.199
- c) 188.8.131.52 — 62
- d) 184.108.40.206
- e) 220.127.116.11
- f) 18.104.22.168