In this article we will describe possible reasons why you’re having issues accessing your Udemy for Business account, via a single sign-on login (SSO).
There could be a couple of reasons why you’re seeing an error message when logging in through SSO:
- You were not assigned access to Udemy for Business by your administrator.
- There is some sort of technical problem.
Users who are assigned access to Udemy for Business are either invited via an email invitation, or are given instructions to join via Sign Sign On (SSO). If you haven’t received an invitation to Udemy for Business, please contact your company’s learning manager.
If you’re experiencing technical problems, however, please contact the Udemy for Business support team. When you contact the support team, please include a screenshot of the error message you are seeing.