Team Plan is a self-serve, subscription service for Udemy’s solution for businesses, Udemy for Business. Team Plan is designed for teams or organizations of 5-20 people, who are in need of on-demand learning and development at work. With a subscription to Team Plan, you and your team will get access to 4,000+ of Udemy’s most highly rated business and technical courses.
Below are answers to some of the most frequently asked questions we receive regarding Team Plan. You can also learn more about Team Plan here.
What is the cost?
Team Plan is priced as an annual subscription of $360 (in USD) per person, per year, and payment is due in full, upfront. There is a minimum of 5 users required for purchase. This means that the minimum purchase will be $1800 US Dollars, plus applicable taxes. You can view more details here.
Can I pay monthly?
No. At this time, only an annual payment option is available.
What currencies do you accept?
We currently only accept payments in US Dollars.
Can I buy this for 1,2,3 or 4 users?
Not at this time. The Udemy for Business Team Plan is meant for groups of 5 or more people, up to 20 people in total.
What is your refund policy?
As stated in our Udemy for Business Agreement, under section 8, we do not accept refunds at this time. All purchases are final. All fees shall be paid in US dollars and are non-refundable.
Which courses are included in the Team Plan subscription?
You and your team will have on-demand access to a collection of more than 4,000 professional courses across 20+ business and technical topics. These top-rated courses on Udemy have been curated from Udemy.com; our global marketplace powered by over 50 million students, 57,000 instructors, and 150,000 courses. Our content team works hard to ensure that we only include the most engaging courses from Udemy.com. You can view the full content collection here or explore the courses by creating your free trial account here. All courses are currently in English.
How can I renew my Team Plan subscription?
Steps to manually renew your team plan subscription or set up automatic renewals can be viewed here.
What language are the courses in?
Currently, all courses on Udemy for Business are in English. A few courses will have English captions available.
How is Team Plan different from Udemy.com?
Team Plan is a product offered by Udemy for Business, Udemy’s business product offering. It has been designed to serve small teams and organizations of 5 to 20 people. Instead of purchasing courses one by one on udemy.com, Team Plan provides a team of people with unlimited access to over 4,000 of Udemy’s top-rated business and technical courses, in your own unique account. Your team can take these courses at any time, however many times they want, within the one-year plan. The plan is priced as an annual subscription at $360 (plus applicable taxes) per person per year.
How is Team Plan different from Enterprise Plan?
Team Plan is designed for teams and organizations for 5-20 people. The Enterprise Plan is a product designed for larger departments and organizations of 21 or more people. Both plans offer the same course collection of high-quality professional content. The Enterprise Plan includes additional features such as SSO support, API integration, and advanced analytics. To view more differences between the two plans, please click here.
Can I pay via check, sales order, or purchase order?
Not at this time. All Team Plan payments must be made via a credit card online.
Can I add more users during my subscription?
Yes! For more information on adding more licenses to your subscription please click here.
Does the administrator require a license?
Yes. In order to access your Udemy for Business learning account, you, as an account admin, must occupy a license. This means if you purchase Team Plan for 5 users, you will occupy one seat, and you’ll be able to invite four additional team members to your account.
What if I find a course on Udemy.com that I want added to Udemy for Business?
It's best to try entering different keywords when searching for the course or topic you want to learn first. Further instructions on how to do this can be viewed here. If the course you want is not in the Udemy for Business collection, you can suggest that the course be added here. Our content team reviews these course suggestions on a monthly basis, and will do their best to honor all requests, but please know that not all suggestions will be honored.
Can I customize our team’s account with our organization’s logo or branding?
Yes! Team Plan accounts can be customized to include your organization’s name, logo or icon. In addition, you can also upload a background to reflect your organization’s brand. At the time of the account creation, you can also provide a unique URL that is directly related to your Team Plan Account. For example, if your company name is acme, your account URL could be acme.udemy.com.
What reporting and insights are available?
Team Plan subscribers have access to basic analytics through the User Adoption Dashboard, which helps you understand how many and which users have logged in to your Udemy for Business account and started using it. User Adoption information can also be exported via a CSV file.
For more information regarding the User Adoption Dashboard, please click here.
I have a sales tax exemption certificate. How do I provide it so that I’m not charged tax on my subscription?
The Udemy for Business Master Services Agreement (MSA) outlines applicable transaction taxes as the responsibility of our customers. As such, Udemy invoices now include a transaction tax, such as VAT, GST, or sales tax, in addition to your Team Plan subscription total, as required by law based on where your licenses are being consumed.
Customers who are exempt from these taxes can email us at email@example.com and request for a refund on any taxes applied to their Team Plan purchase.
I have paid for tax but I have a tax exemption certificate. Am I eligible for a refund?
Yes. Please email us your certificate at firstname.lastname@example.org and we will process a refund for any taxes applied to your Team Plan purchase.
What if I have more questions about Team Plan?
If you have any additional questions regarding Team Plan, please contact Udemy for Business Support.