Who can enable Automated Renewals?
Anyone who is designated as an “Admin” in your account can renew your Team Plan contract, enable automatic renewals, or see and change their payment method. How to make a user an admin.
Customers with Admin access can turn automatic renewals on by going to Manage > Billing and then toggling the renewal option.
What forms of payment are accepted?
Currently the following debit / credit cards are accepted by Udemy for Business: Visa, Mastercard, and AMEX.
Please note that only one payment method can be associated with an account.
What will happen if payment is declined on the renewal date?
We will notify you by email so you can update your account with a working debit or credit card. If your credit card on file has expired before the renewal date, we will also notify you via email.
How can I opt out of automated renewals?
Customers with Admin access can turn automatic renewals on or off at any time by going to Manage > Billing and then toggling the renewal option.