To empower our Udemy for Business Admins with actionable insights to guide and optimize their learning programs, the Learner Check-in feature will help you better understand employee sentiment towards Udemy for Business. Admins will be able to receive employee feedback on their learning experience on Udemy for Business and understand any barriers that employees may be facing in relation to learning. This information will help you optimize and improve your current learning strategies so your employees gain more value out of learning on Udemy for Business.
Please note that this is a beta feature.
How to start/pause the Learner Check-in
Hover over the Manage menu in the top right of the screen and select Insights and Reporting.
Next, select Learner Feedback from the menu on the left hand side.
- The Learner Check-in feature is an automated survey sent to all your employees through the Udemy for Business product as a pop-up.
- The top section of the dashboard will enable you to control the Learner Check-in feature. You can start or pause it here.
- If you have 500 or less licenses in your account the Learner Check-in will be enabled automatically. You can pause it whenever you wish.
When the Learner Check-in is enabled learners will be prompted for feedback when they land on the Udemy for Business home page. It will only show for learners that have been on Udemy for Business for at least three months. They can choose to answer the questions or to close the Learner Check-in without answering.
What questions will learners be asked in the Learner Check-in?
Learners will be asked the following questions. Please note that the feedback learners provide is anonymous.
The second question will only be shown to learners who respond “Yes” to the first question.
The third question will be shown to all learners, regardless of how they respond to previous questions.
Learner Feedback dashboard
Have your learners found Udemy for Business helpful?
This section will show the total number of respondents and the percentage who responded that they have found Udemy for Business helpful. This will give you an at-a-glance idea of what overall learner sentiment looks like.
How has Udemy for Business been helpful?
This section will surface some of the stories and anecdotes from your learners that demonstrate how Udemy for Business has helped them. This will give you a better understanding of the value that your learners are getting from it.
How can we help improve your experience?
This section will give you some guidance as to which are the most common barriers to learning that your employees face and help you to identify some ways to tackle these.
Group Admin access
Group Admins currently do not have access to the learner feedback dashboards.
The data freshness notice shows that the Learner Feedback dashboard is updated in real-time as feedback is collected via the Learner Check-in.