• Course Insights (Enterprise Plan Only)

    The Enterprise Plan includes our Course Insights Dashboard, which provides you with a comprehensive view of the courses your users are learning. Here you can review and sort by the total number of course enrollments, assigned users, active users and minutes per active user in each course.

    You can access the dashboard by clicking Course Insights in the Manage dropdown menu at the top, and you can also filter by using the Course name search tool, or by a group in your account.

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  • User Activity (Enterprise Plan Only)

    One of the insights features that is available to Enterprise Plan Users is the User Activity Dashboard, which provides you with a macro view of how active users are in their Udemy for Business accounts. By clicking User Activity from the Manage drop down menu, you can review several activity metrics for your account, and export user activity and trend activity reports.

    Some of the user activity metrics that are featured on this dashboard include total activity, average activity per user, average activity per active user, and active user base. In addition, the activity trend chart and the most active users are listed here.

    user_activity.png

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  • User Adoption Dashboard Details

    To provide a better understanding of how users at your organization are adopting Udemy, we are updating our User Adoption Dashboard to show you how many of your users have completed their first course lecture on Udemy.

    This updated metric demonstrates when your users have started to adopt and engage in learning behavior on Udemy. Once a user has completed his or her first course lecture, it’s important to focus on ongoing learner engagement. That’s why we've designed the User Activity and Course Activity Dashboards to provide you with deeper insights on how people at your organization are engaging with Udemy and what they are learning on the platform.

    As always, we are your learning partner and are always looking for more ways to help you drive learning forward. Please feel free to let us know if you have any other questions.

    The User Adoption Dashboard helps you understand how many and which users in your organization have logged in to your Udemy for Business account and started using it.

    Review these insights regularly to understand which users are not yet learning in Udemy for Business and encourage them to get started.

    The information in this dashboard is updated every 24 hours. However, the Pending Invitations data is using live data so you may notice some differences in the numbers reported in this case.

    Invitations Sent

    These users have either accepted an invitation and joined your Udemy for Business account or still have a pending invitation. Cancelled invitations are not included.

    Users that drop out of the adoption funnel after this are the users that have not yet accepted their invitations. You might want to send them a reminder or resend their invitations.

    Details of invitations sent, and users who have not accepted their invitations is not shown for accounts that have SSO login enabled.

    % of Users Have Joined

    These users have accepted their invitation to join your Udemy for Business account and have already logged in at least once.

    Users that drop out of the adoption funnel after this are the users that have logged in at least once and have not yet enrolled in a course. You may wish to assign or recommend a course to help them get started.

    % of Users Have Enrolled in Their First Course

    These users have enrolled in at least one course. The course may have been assigned to them or it may have been something they found and selected themselves.

    Users that drop out of the adoption funnel after this are users that have enrolled in at least one course, but have not yet completed their first lecture. It might be worth sending them some encouragement.

    % of Users Have Completed Their First Lecture

    These users have completed their first lecture.

    We encourage you to view the User Activity and Course Activity Dashboards (not available for Team Plan customers) to get additional insight on your users’ learning and engagement activity.

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  • How to Generate and Download a Report

    Under Manage --> Data Export Reports, you have three reports you can download.

    • User Activity Report: Get information at the user level (e.g. how many courses has each user enrolled in, learning time per user, etc). View your top learners across your company or by specific group.
    • User Course Activity Report: Get information at the course level. Understand the courses individuals and groups are learning and sort by active users, minute per active user, and enrollments.
    • User Progress Report: Get information at the lecture level. This is our most granular report and you'll see quiz results for example.

    To download your report(s), select the report type, select to view your data by group or all users, specify the timeframe, and click on Generate Report.  

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  • What Reports and Dashboards are Available?

    We have a few insights dashboards and reports you can view and download to understand how people in your company are learning.

    Under Manage --> Data Export Reports, you have three reports you can download to obtain raw consumption data. For more details click here.

    Under Manage User Adoption you’ll see how many and which users in your organization have adopted the Udemy Learning account and have started using it (this dashboard is available to Team plan users). For more details click here.

    Under ManageCourse Insights you’ll understand more about what users are learning within the Udemy Learning account. For more details click here.

    Under Manage →  User Activity you’ll understand more about user activity within your Udemy Learning account. For more details click here.

    The information on these dashboards are updated every 24 hours.

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