• Adding Users (Troubleshooting)

    To learn how to invite users, please visit this article.

    If your users are not receiving email invitations to join your account, please have them check their spam folders. If they still do not receive any invitation emails, please have your IT team whitelist the udemy email address to ensure proper delivery of our emails. More info here.

    If users were invited, but didn’t receive the invitation email, they can still create an account by going to your company’s custom UFB url (i.e. company.udemy.com) and entering their name and email, and creating a password.

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