• How to Check if You Have a Udemy for Business Account

    If you're unsure about whether your company has provided you with a Udemy for Business account, please click here and enter your business email for verification.

    You’ll receive an email from our system with verification links to all Udemy for Business accounts that the email is associated to, if any. The email will be sent from no-reply@e.udemymail.com with the subject line ‘Log in to Udemy for Business’.

    If you are having any trouble, please click here to contact our team so we can assist.

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  • Update Profile

    To edit your profile, including adding your profile's image, move your cursor to your profile avatar at the top right, and click on your name. 

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    You can edit your profile page, photo, and other account settings on the Profile & settings page.

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  • Reset Password

    If you access your Udemy for Business account via Single Sign On (SSO), e.g. Okta, OneLogin, etc., please reach out to your company’s IT department with questions regarding your SSO credentials (username and password).

    If you don’t use Single Sign On, you can request a password reset email from the login page of your company’s specific account URL:

    1. Go to your company's Udemy for Business domain page (i.e. companyname.udemy.com) and enter your email address

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    2. Click Continue

    3. Next, click Forgot your password?

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    4. Enter your email address, click Reset Password and click I’m not a robot. Click Reset Password again.

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    You should soon receive an email allowing you to reset your password. Please make sure to check your spam and trash folder if you can't find the email.

    If you haven’t received your password within 30 minutes, please contact Udemy for Business Support.

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  • Can I Merge my Udemy.com and Udemy for Business Accounts?

    No. Since your Udemy for Business account and your personal Udemy marketplace account are treated separately, they cannot be merged. 

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  • How do I Join or Sign in to my Udemy for Business Account?

    This article will guide you through joining and signing in to your Udemy for Business account for the first time. If you are seeking steps on how to troubleshoot login issues after you've joined, click here.

    You may receive instructions from your account administrator on how to join and sign in to your Udemy for Business account. Please note that access to your Udemy for Business account can only be granted by the account’s administrator(s).

    Important: if you currently have a Udemy.com account using your company email address, please update your Udemy.com account to a personal email address (i.e., gmail.com, hotmail.com), prior to joining a Udemy for Business account.

    Accepting an invitation to join Udemy for Business

    You will receive an email invitation with instructions on how to log in to your company’s Udemy for Business account. There will be a specific, custom URL (i.e., {yourcompany}.udemy.com) for your organization that you’ll use to get access to your account.

    Once you open the email, click the ‘Start Learning’ button and follow the prompts to set up your account. We recommend doing so from an Incognito or private browsing window to avoid any issues from your browser’s stored cache or extensions.

    Please note that if you are granted access to your company's account via invitation, your browser needs to be configured to send the HTTP Referer header.

    Remember to check your spam or junk folder

    If you are having trouble locating the invitation email in your inbox, be sure to check your spam or junk folder. The invitation is sent from no-reply@e.udemymail.com with the subject line “You’re invited to start learning on {yourcompany}.udemy.com.”

    Signing in with single sign-on (SSO)

    If your company has enabled single sign-on (SSO) you can access your Udemy for Business account via your SSO provider (e.g. Okta, OneLogin, etc) or the custom URL (i.e., {yourcompany}.udemy.com) for the account. If you run into any errors when authenticating via SSO, please check with your organization’s IT department to ensure they have provisioned you access to Udemy for Business.

    Additional assistance

    If you continue having any difficulties joining or signing in to your Udemy for Business account, click here to contact our support team.

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